Frequently asked questions
Good questions deserve good answers.
Very likely yes! Not all of the products we offer are listed on the website, so please contact us and let us know your wishes. We search our databases and make you a good offer!
We can – we help create complete studio solutions according to the client’s needs and possibilities. Get in touch and put us to the test!
Our website does not reflect the exact inventory, but we can say that a large part of the product range is available in our local warehouse. Many products are available from our delivery partners’ warehouses in Europe, the lead time is around a week. If your order is time-critical, please contact us at or by phone at +372 655 0063.
If the product is available in our warehouse, it will reach you within 2-3 working days. Products in partner warehouses arrive within 1-2 weeks. From time to time, some products may experience temporary delivery issues. If your order is time-critical, please contact us at or by phone at +372 655 0063.
Yes, all products purchased from the Mediagear.ee e-store are subject to a 14-day right of return. See our Terms & Conditions for more information on returns.
The following payment methods are possible in the Mediagear.ee online store:
- Pay now with a bank link
Fastest payment method. The secure payment system KEVIN (UAB “KEVIN EU”), which has the license of the Central Bank of Lithuania, is used for payment. Once the payment has been received, we will also send the invoice.
- Pay by card (Visa/Mastercard)
The secure payment system Stripe is used for payment.
- Payment by invoice
We will send you an invoice, it may take some time. The order will be processed when the payment has been received in our bank account.
- Pay in three installments or request installment payments
When buying from the website, you can request payment in three equal parts without additional costs, or by installments, the terms of which you can view in more detail: esto.eu
Our office at Kloostri tee 8, Tallinn, it has a large selection of AV products. We are open on weekdays from 9 am to 5 pm. We recommend that you call +372 655 0063 in advance of your arrival, because sometimes we may be away from the office.
There is a parking lot in front of our house, inside the green garden. There is room for about 5 cars.
Yes, there is a parcel box outside our house, you can pick up the goods from there 24 hours a day. Please inform us of your request in this regard, and we will send you a PIN code that will open the hatch of the parcel box.
Card payment is available at our office. You can also pay in cash or by making a bank transfer on the spot.
